Shipping policy

Shipping Policy

Last updated: November 3, 2026

Thank you for shopping with Warm Gatherings. We aim to provide clear, reliable shipping information so you know what to expect when placing an order.

Shipping Destinations

We currently ship to eligible addresses within the contiguous United States.

Shipping is not available to Alaska, Hawaii, or PO boxes.

If your address is outside our supported delivery area, we may be unable to process or fulfill your order.

Shipping Costs

Free standard shipping is included on eligible orders delivered within our supported shipping area.

No standard shipping fee is added to qualifying orders.

Applicable sales taxes, if any, are calculated during checkout.

Shipping Origin

Our Electric Buffet Warming Tray is fulfilled through a United States-based warehouse and third-party fulfillment provider.

Order Processing

Order processing is estimated to take up to three business days after payment confirmation.

Business days generally exclude weekends and applicable public holidays.

Processing times may vary due to order verification, stock availability, fulfillment operations, and seasonal demand.

Estimated Delivery

Our supplier lists an estimated delivery timeframe of 2–7 days.

This is an estimate and not a guaranteed delivery deadline. Order processing may affect the total time between placing an order and receiving it.

Actual delivery times depend on order processing, destination, carrier operations, weather conditions, and seasonal shipping volume.

Holiday Orders

During Thanksgiving, Christmas, and other periods of high demand, processing and shipping may take longer than usual.

We do not guarantee delivery by a particular holiday unless expressly confirmed in writing for the individual order.

Tracking Information

When tracking information becomes available from our fulfillment provider or shipping carrier, it may be sent to the email address provided during checkout.

If you need assistance locating your order, contact contact@warmgatherings.com with your order number.

Incorrect Shipping Addresses

Customers are responsible for providing accurate shipping information when placing an order.

If you notice an error in your address, contact us as soon as possible.

We will attempt to request a correction where feasible, but changes may not be possible once an order has entered fulfillment or shipment.

If an address error results in an undeliverable package, contact us so we can review available options and applicable responsibilities.

Delayed Shipments

If we become aware that an order cannot be shipped within the promised timeframe or the timeframe required by law, we will notify the customer and provide applicable options, including consenting to a revised shipping date or canceling for a prompt refund.

Lost or Damaged Packages

If your package is lost, damaged, or does not arrive as expected, contact us at contact@warmgatherings.com.

Include your order number and any relevant delivery information.

We will investigate with the carrier or fulfillment provider and provide an appropriate resolution consistent with applicable consumer protection laws.